We reply within 48 hours — personally, no bots

We'd Love toHearFrom You

Have a question, a bug to report, a curriculum suggestion, or just want to say hello? Our team reads every email and responds personally. Drop us a message at the address below — every reply is personal, never an autoresponder.

Our Email Address

funmathkidsteam@gmail.com

Click to open in your mail client

💡 Tips

Tips for a Faster Reply

Email is the fastest way to reach us — we read every message personally. A little context up front helps us help you faster.

  • Use a clear subject line

    Start with what your message is about — e.g. "Bug in Counting Stars" or "Year 3 worksheet question". A specific subject lets us route your email to the right person on the first read.

  • Add timing & device details

    Tell us when the issue started, which browser or device your child was on, and what they were trying to do at the time. The more context, the quicker we can reproduce and fix.

  • For safety concerns, write "SAFETY"

    Use SAFETY at the start of the subject line for anything safeguarding-related. Those messages jump to the top of our queue and get a reply within 4 hours on weekdays.

📬 Getting in Touch

Everything You Need to Know

One email address, one dedicated team, and a genuine promise to respond to every message.

  • Email Address

    funmathkidsteam@gmail.com

    Our one and only contact method. Emailing us directly means your message lands straight in our inbox with no middleware, no ticketing delay, and no automated filters.

    No data stored on our servers
  • Response Time

    Within 48 hours

    We reply to every email within 48 hours on weekdays. For most enquiries we aim for same-day on Mon–Fri. Weekend emails are picked up first thing Monday. Child safety concerns are always treated as urgent and responded to within 4 hours.

    Mon–Fri · Same-day aim
  • Personal Replies

    No bots. No templates.

    Every reply is written personally by a member of the Fun Math Kids team. You'll never receive an automated acknowledgement or a copy-paste response. We read your message properly and answer specifically — because you took the time to write.

    Real humans, real answers
  • Language

    English only

    We currently support English-language enquiries only. Our team is based across the US, UK, and Australia and is best equipped to answer in English. We apologise to any non-English speakers and hope to expand language support in the future.

    🇺🇸 🇬🇧 🇦🇺 🇨🇦
  • Your Privacy

    Email only, never shared

    Your email address is used solely to reply to your enquiry. We do not add you to any mailing list, we do not share your address with third parties, and we delete correspondence after 90 days unless it relates to an ongoing issue or a legal matter.

    COPPA compliant
  • Child Safety Concerns

    Priority — within 4 hours

    If you have any concern relating to child safety on this platform, please email us immediately with "SAFETY CONCERN" in the subject line. These emails are flagged as highest priority and responded to within 4 hours during weekdays, within 12 hours at weekends.

    Highest priority
⏱️ Response Priorities

How Quickly We Respond by Type

Different enquiries have different urgency levels. Here's what to expect based on the nature of your message.

  • Child Safety Concern

    Subject line: "SAFETY CONCERN" — always treated as urgent

    Within 4 hrs
  • Critical Bug / Broken Game

    A game, worksheet, or PDF not loading at all

    Within 24 hrs
  • General Enquiry

    Questions about content, features, or the platform

    Within 48 hrs
  • Curriculum or Content Feedback

    Suggestions for new games, worksheets, or topics

    Within 48 hrs
  • School or Classroom Partnership

    Bulk use, teacher licensing, or institutional enquiries

    Within 3 days
  • Press, Media or Partnership

    Interviews, features, affiliate or co-marketing proposals

    Within 5 days
💡 Before You Email

Get Instant Answers Here

Many questions can be answered immediately without waiting for a reply. Check these resources first.

Ready to Send Us a Message?

Open your email client and write to us directly — we reply personally within 48 hours.

📣 Follow Us

Stay Up to Date

Follow Fun Math Kids on social media for new game announcements, worksheet releases, teaching tips, and platform updates.

  • Facebook

    @FunMathKids

    Community tips, parent guides and new content announcements

    Coming soon

  • X / Twitter

    @FunMathKids

    Quick updates, maths tips and platform news in real time

    Coming soon

  • Instagram

    @FunMathKids

    Worksheet previews, classroom ideas and learning inspiration

    Coming soon

  • Pinterest

    @FunMathKids

    Curated boards of printable worksheets and maths activities

    Coming soon

❓ FAQ

Common Questions About Contacting Us

Still not sure? Browse these — if your question isn't here, email us.

  • We deliberately keep server-side data collection to a minimum to protect user privacy. Both the contact form and the direct email path land in the same inbox — the form is just a guided alternative for people who prefer it. Form submissions are deleted after 30 days unless they relate to an ongoing issue.

Explore Fun Math Kids

Free maths games and worksheets for children aged 2–14 — no account, no ads, completely free.